Privacy Policy

Effective Date: 14/4/2025

James McGowan Bricklaying (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us through our website, via phone, or in person.

1. Information We Collect

We collect personal information when you inquire about our services, request a quote, or hire us for a bricklaying project. The types of personal data we may collect include:

Personal Identification Information: Your name, email address, phone number, and postal address.
Project Details: Information about the type of service you require, project location, job specifications, and any additional requests or preferences.
Payment Information: Credit card details or other payment-related information (processed securely by third-party payment providers).
Website Usage Data: We may use cookies or tracking technologies to gather basic information about how visitors use our website, including IP addresses and page visits.

2. How We Use Your Information

The information we collect is used to provide and improve our bricklaying services, including:

Responding to Inquiries: We use your contact details to respond to your questions and provide quotes.
Scheduling and Performing Services: We use your project details to organize and complete bricklaying services.
Invoicing and Payments: We process your payment information to handle invoicing and payments for completed services.
Customer Service: To follow up with you after a job is completed or to resolve any service-related issues.
Marketing Communications (optional): With your consent, we may send you updates on new services, promotions, or helpful tips related to bricklaying. You can opt out of these communications at any time.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to safeguard your personal data, including:

Secure storage of personal data (both digitally and physically).
Encryption of sensitive information (such as payment details) during transactions.
Limited access to customer information within our team, ensuring that only authorized personnel can access your details.

We will never sell, trade, or rent your personal data to third parties for marketing purposes.

4. Data Retention

We will keep your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as for customer service or record-keeping. Typically, we retain customer data for up to [X] years after project completion for business and legal purposes.

5. Your Rights

You have the right to:

Access your personal data that we hold.
Correct any inaccurate or incomplete information.
Request deletion of your personal data, subject to certain legal or contractual limitations.
Withdraw consent for receiving marketing communications at any time.

To exercise these rights, please contact us at [insert contact details].

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on our website, and the "Effective Date" will be updated accordingly.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

James McGowan Bricklaying
Phone: 0404907946
Email: jamesmcgowanbricklaying@gmail.com